Frequently Asked Questions from Buyers

AuctionCheckout provides 256-bit encryption throughout every aspect of our website including during checkout and merchant administration of your AuctionCheckout account. This is the highest level of encryption available for e-commerce transactions.

AuctionCheckout is a checkout service for internet sellers who have their own merchant processing accounts and sell on auction sites like eBay and Overstock. When you make a payment via AuctionCheckout you are paying the seller (merchant) directly. Unlike other payment services that restrict your cardholder rights, you are always protected by your credit card agreement. If you do not receive the item or the item arrives not as advertised, you may request a refund from the seller. If necessary, you may also request a chargeback from your credit card company. This is your most fundamental protection as a cardholder and we will work with you in the unlikely event of fraud to reverse the charges on your account.

There is no buyer registration required. You simply provide your credit card information they way you would pay on any other online retailer. And there are no buyer fees to use AuctionCheckout.

You should contact the seller directly to inquire about their refund policies.

AuctionCheckout uses 256-bit encryption on checkout. Plus we are compatible with many security features including CVV2 and AVS. If your seller uses the Verified by Visa and MasterCard SecureCode payment initiatives you will also be given the opportunity to authenticate yourself at the time of payment..

AuctionCheckout follows the Visa CISP (Cardholder Information Security Program) guidelines. We do not store your credit card information or your eBay information anywhere in our system. And all of your checkout information is encrypted for added security.

As a Certified eBay Developer, we comply with eBay's Auth & Auth authentication program. By logging in at eBay before you make a payment, you ensure that your eBay password is viewed only by eBay. Upon successful login, eBay sends us an encrypted token that authenticates you as the correct winning bidder.