Expert Buyer Support

AuctionCheckout.com is a technology solution for marketplace sellers!!!

If you are a buyer and have used AuctionCheckout to make a purchase, it is very important to understand that AuctionCheckout does NOT handle your funds!

When an auction is over, buyers click on the AuctionCheckout payment button and complete the payment process in seconds. Because AuctionCheckout is integrated with the seller's own credit card processing merchant services, the seller's business name and phone number will appear on the your credit card statement.

AuctionCheckout is not an aggregator of payment services, nor is it a credit card processor. We do not handle your money and cannot issue you a refund. We are a secure checkout solution for eBay, Overstock and other marketplaces…

If you are a buyer and have any of the following questions:

• Was the product I ordered shipped?
• How do I track my package?
• Was my payment received?
• How do I request a refund for a product I am not satisfied with?
• How do I return the product to the seller?
• How do I cancel my order?

…you must contact the SELLER directly.

AuctionCheckout cannot help you with any of the above questions.

This is what we can help you with:

If you are trying to make a payment using AuctionCheckout and are receiving an ERROR MESSAGE, please cut and paste the error message into the box below and add any details in the additional comments section to help us determine what the issue is.

Email Address:     Item Number:   Error Message:   Additional Comments: (Please include your contact information)