Frequently Asked Questions from Sellers

AuctionCheckout provides 256-bit encryption throughout every aspect of our website including during checkout and merchant administration of your AuctionCheckout account. This is the highest level of encryption available for eCommerce transactions.

AuctionCheckout Gold is for sellers who want to start accepting credit card payment and do not already have an eCommerce merchant processing account (NOTE: Retail merchant accounts are NOT compatible). It includes the eCommerce merchant processing account, the payment gateway for authorizing transactions, the Virtual Terminal for taking phone orders (and issuing credit returns), and the AuctionCheckout service for managing your auction payments. If you sell on eBay or other auction site and currently accept PayPal or other payment service, this is the option for you.

AuctionCheckout Blue is for online merchants who already accept credit cards on their website and want to start processing their auction payments with their existing eCommerce merchant account and payment gateway. You must have an existing payment gateway account with Authorize.Net, LinkPoint, USAePay, or one of the other payment gateways that AuctionCheckout is compatible with.

If you are a Blue customer, you can setup your account within minutes of registration and start accepting transactions immediately. All you will need is your payment gateway configuration information. For example, if you use Authorize.Net you will need your API Login ID and Transaction Key.

If you are a Gold customer, we provide you with an Authorize.Net payment gateway to use with your AuctionCheckout Account. Once your eCommerce merchant account application is approved, you will receive instructions on how to obtain your Authorize.Net API Login ID and Transaction Key and enter them into your AuctionCheckout account. You may contact Authorize.Net if you need assistance with this process.

Once your account is active and you have obtained your eBay token, AuctionCheckout will send automatic email invoices to your buyers as soon as the item closes. In addition, you can login to your account and use the InstantUpdate button to add the AuctionCheckout payment button and link to all of your live eBay auctions. As soon as the auction ends, your buyers can click the button and in seconds the checkout is complete.

If you already have an AuctionCheckout account and would like to sell items on Overstock Auctions, you must add your Overstock Auctions screenname to your account. Please send an email to helpdesk@auctioncheckout.com and request that we add your screenname. Once added, you will be prompted on your next AuctionCheckout login to complete the steps required to instantly add the button to all of your Overstock Auctions items.

Once the checkout is complete, you can view your Transaction List to review the payment information. We will also update eBay to mark the item as paid. Funds are automatically deposited into your checking account within 2-3 business days BY YOUR MERCHANT ACCOUNT PROCESSOR. AuctionCheckout is not an aggregator of payment services like Pay Pal, nor is it a credit card processor. We do not handle your money and we do not hold you funds.

No. Buyers are not required to enroll. Paying for an item through AuctionCheckout is similar to paying at any online retailer.

AuctionCheckout uses 256-bit encryption on checkout. Plus we are compatible with the security features you enjoy from your payment gateway including Card Validation (C.V.V.) and Address Verification (AVS).

Your business name (DBA) will always appear on the buyer's credit card statement. AuctionCheckout is not an aggregator of payment services and does not handle your funds at any time. We simply facilitate easy payment of eBay and Overstock items. Think of us as a shopping cart for eBay and Overstock sales.

No. AuctionCheckout is a totally separate independent technology company. Our service is an "eBay Compatible Application" that has been approved by the eBay Developer's Group. We do not share information with eBay or PayPal.

Yes, accepting transactions that have different billing and shipping addresses is not prohibited. However, there is increased merchant liability and risk for these types of transactions. For your own security, we recommend that you require billing and shipping information to match.